FAQ

Here you will find the answers to our most frequently asked questions. If you don’t find the answer to your question on this page, please send an email to support@adhdmanagement.com and we’ll be happy to help you

General Questions

Question: How do I get evaluated for ADHD?

Answer: If you are looking to be evaluated for ADHD, it’s best to find professionals who are knowledgeable about ADHD and who have experience evaluating and treating people with ADHD. A good place to start is with your primary care physician or with a psychiatrist. Often more than one professional is involved in the assessment process.

Question: Can you refer me to a professional in my local area?

Answer: While we are not able to provide referrals, each of the organizations on our Resources page has a professional directory that you can search.

Question: I would like to submit an article for your website. Do you accept submissions?

Answer: Yes! Here are the blog post submission guidelines.

Question: Do you have an affiliate program?

Answer: Yes, we have an affiliate program! Our affiliates earn 20% on virtual events, books, and products, and $50 for each Virtual AD/HD conference® registration they refer. If you are interested in becoming an affiliate of ADHDmanagement.com, please email us at support@adhdmanegement.com.

Questions About Our Virtual Events

Question: What is a “virtual event”?

Answer: A virtual event is just like a physical seminar or conference—one or more experts in the field of ADHD will present the latest information and strategies to an audience of ADHD adults and the professionals who treat them.

However, rather than traveling to a seminar or conference, our virtual events come to you!

You’ll access each presentation either by calling into a live teleseminar, listening on the web through your computer’s speakers, or by downloading an MP3 recording after the presentation. You can also view or download slides provided by the speakers.

And there will be forums in which you can have discussions with your peers—just like at an in-person event!

Question: Do I have to attend live?

Answer: No, you do not have to attend live! The presentation recordings and other materials will remain on the website for 3 months following the event. However, you must be registered for the event in order to have access to the website.

Question: Do I need special software to attend?

Answer: No, you do not need special software to attend our virtual events.

Question: What options do I have for listening live?

Answer: You will have the choice of either dialing in via telephone, the way you would on a conference call, or you can listen live on the web. Listening on the web is very easy provided you have a working flash player (almost all computers do)—all you will have to do is “press play”.

Question: Do I need to be web savvy to attend the conference?

Answer: While we have made every effort to make your virtual event experience as easy as possible, please keep in mind that you will be using your computer and an Internet connection to access most of the event materials.

If you are comfortable using your computer and navigating the Internet, then you should be comfortable attending our events.

Please note that we do have a support team available for customers experiencing technical difficulties, but we will not be able to issue refunds if you experience technical difficulties due to your own computer.

Question: Will there be a video component to the conference?

Answer: No, there will not be a video component, but there will be slides shown live during each presentation. If you do not attend a presentation live, you will still be able to download or print the slides.

Question: How long will the presentation recordings and other materials be available on the website?

Answer: The presentation recordings and other materials will remain on the website for 3 months following the event. However, you must be registered for the event in order to have access to the website.

Question: What is the cancellation policy?

Answer: Cancellations will be accepted up to one week before each event. A full refund less an administrative fee of 10% will be issued.

Question: Are Continuing Education Credits (CEs) available for professionals?

Answer: We are not currently able to offer CE credits, but this is something we are looking into. We hope you decide to join us anyway! If you are in need of CE credits, our friends at the National Association for Continuing Education (NACE) offer some great online and home study courses. Their website is http://www.naceonline.com/index.html.

Question: Are there scholarships available for your virtual events?

Answer: We are not able to offer scholarships at this time, but we can recommend the free and low-cost services offered by the organizations listed on our Resources page.

Question: I don’t want to attend the live sessions, I just want to download the slides and recordings. Is there a registration option for this?

Answer: The registration fees are the same whether or not you attend the live sessions.

Question: Will I be able to buy the audio recordings and printed slides at a later date?

Answer: No, we will not be selling the materials separately.

Question: Can I register with a purchase order?

Answer: We are not able to accept registrations via purchase order. The only method of payment that we are able to accept is a credit card (Visa, Mastercard, Discover, or American Express). If you are registering as a member of an organization, we recommend that you register using a credit card and submit your receipt for reimbursement by your organization or employer.

Question: Do you offer group rates for your events?

Answer: No, we do not offer a group rate for our events. They are designed so that individuals may participate on their own time, at their own pace, so that everyone can fully take advantage of the event resources!

Question: How do I inquire about speaking at the Virtual AD/HD Conference® or one of your other events?

Answer: If you are interested in speaking at the Virtual AD/HD Conference®, please be sure to sign up for our mailing list at http://www.ADHDconference.com to be notified when we start accepting proposals for the 2012 conference. We generally put out the call for proposals in late April, and they are due toward end of May.

Question: What city are your events held in?

Answer: Our events are completely virtual, which means that you participate from the comfort of your own home or office!

Question: When will you have an in-person conference?

Answer: Our organization does not host in-person conferences. However, even though our events are completely virtual, you will have ample opportunity to interact with other attendees in the discussion forums. In fact, many people have told us that it feels like being at a live conference!

Question: I registered for an event but haven’t received any information about how to participate.

Answer: We’re so glad you’ll be joining us! You will receive all of the information you need to participate the week before the start date, no less than 3 days prior to the event. Please make sure you check your spam folder if it’s less than 3 days until your event and you haven’t received our email, especially if you use AOL or Hotmail.